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www.amauta.mx/staffing

Amauta Staffing

TECHNICAL SUPPORT SERVICES

We offer a cost effective alternative on hardware support on legacy systems from different brands.


SUPPORTED PLATFORMS

Amauta has qualified engineers and experts on the supported technologies:

ORACLE Servers

ORACLE Servers

IBM Servers

IBM Servers

HP Servers

HP Servers

SERVICES OFFERED:

  • Phone support

  • Support on site

  • Troubleshooting hardware

  • Replacement of damaged parts

  • Operating system support

Attention methodology

SERVICE LEVELS OFFERED

  • 24/7 TELEPHONE SUPPORT MONDAY TO FRIDAY

    Response time: 2 hours
  • 24/7 SITE ASSISTANCE FROM MONDAY TO FRIDAY

    Response time: 4 hours from determining assistance
  • REPLACEMENT PARTS

    Replacement time: on the same day

COME AND GET TO KNOW OUR SERVICES

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